Phillips 66 Field Service Director in Safford, Arizona
Phillips 66 & YOU - Together we can fuel the future
Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2019.
The Field Service Director is responsible for technically supporting a Technical Sales Director, TSD, in the Mining Segment of Phillips 66 Lubricants, supporting activities with Direct Customer accounts and servicing marketers to ensure optimal growth in sales, earnings and customer satisfaction. This position will have primary focus and account responsibilities in the Southwestern United States with occasional travel to other areas outside of AZ, NM, TX, CO. This position will be located in the State of Arizona.
Responsibilities May Include
Operating safely to both Phillips 66 and end-user standards when on their properties.
Providing input and work with the TSD for Developing and Implementing business plans.
Participating and supporting sales activities, presentations and lubricant training classes both within the segment and with direct customers.
Coordinating and communicating with the TSD to minimize and resolve direct customer issues.
Maintaining pertinent data entry of all assigned accounts in Salesforce.
Maintaining all required regulations MSHA, end-user required training, site access registration, etc.
Managing individual expense budget.
Interacting directly with customer personnel at the customer’s site.
Able to develop and present training materials in a clear and engaging manners.
Maintaining composure and professionalism with customers in the face of adversity.
Knowledge of Philips 66 portfolio of products to guide optimization at customer sites.
Assisting with the Design, Execution and Documentation of Account Cost Saving and Best Practice Projects.
Participating in business reviews as scheduled - providing information on activities, cost savings, efficiency projects and project completion reports.
Know contract commitments for all assigned customer to ensure compliance and accomplishment of agreements.
Able to lead lubricant surveys and audits, evaluate lubricant usages, volume requirements and assess and recommend business practices at customer sites according to Best Practice Recommendations.
Assisting and communicating with marketers in providing efficient on-time deliveries to Direct Accounts for Phillips 66 - supporting the process flow so that outstanding delivery service can be provided to the customer.
Able to troubleshoot, problem solve, and participate in root cause failure analysis when mechanical failures occur.
Able to review and interpret oil analysis reports and make recommendations based off the findings.
Supporting business development activities and cultivate new commercial relationships within the segment.
Providing market and product intelligence to the brand and product management groups.
Producing and presenting lubricant survey book and audit reports for end-user.
Legally authorized to work in the US
High school diploma or GED equivalent
Valid and current driver’s license
5 or more years in mining and/or industrial plant experience
Willing to travel at least 50% of the time up to 80%
Must be able to drive long distances and/or arrange other approved travel
Willing and able to go “underground” as needed to support mining locations and able to work at heights/confined spaces
1 or more years of commercial and/or industrial sales experience
1 or more years of mechanical experience
Proven track record of working with customers to the benefit of all parties
Able to self-manage schedule and time, work independently, not require daily supervision
Proficient in basic MS Office applications Word, Excel, Power Point along with email
IBachelor’s degree or greater in a technical field
Working knowledge of underground and surface mining equipment
5 or more years of sales experience in commercial or industrial fields
Expansive knowledge of mining equipment, operations, product lines and/or plant equipment
Familiar with typical machinery operation to aid in inspections and audit
Demonstrated analytical skills in reviewing historical performance and developing improvements
Ability to develop spreadsheets to support metrics for cost controls or KPIs
Ability to identify and pursue opportunities to improve Phillips 66 standing with existing customers or to gain additional business or customers
Holds industry certifications (CLS, MLA, other)
Manages detail and multiple tasks efficiently
Demonstrates effective problem-solving experience
Listens well, documents accurately, forecasts effectively
Team player with Phillips 66 employees, marketer employees, and end-user contacts
Pioneering leaders and groundbreaking product lines have helped Phillips 66 evolve into the fourth-largest lubricants supplier in the United States. With world-class research and development facilities and eight proprietary blending and packaging facilities, Phillips 66 lubricants are sold in more than 80 countries. We reach across every key lubricants market, including automotive, trucking, agriculture, aviation, power generation, mining and construction. We manufacture and sell automotive, commercial, industrial and specialty lubricants, which are marketed worldwide under the Phillips 66, Kendall and Red Line brands, as well as other private label brands. We also market Group II Pure Performance base oils globally, and import and market Group III Ultra-S base oils through an agreement with South Korea’s S-Oil corporation.
To be considered
In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of March 2, 2021 .
Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Phillips 66 is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities
Requisition ID: 53720
Job Field: Business Development
Division : Lubricants
Technical Req : No