Phillips 66 Jobs/Careers

Job Information

Phillips 66 Marine Ops Support / Business Improvement Coordinator in Houston, Texas

Phillips 66 & YOU- Together we can fuel the future


The Marine Ops Support / Business Improvement Coordinator is responsible for understanding all system-based Operations work processes and owning the resolution of any process gaps. The Coordinator is expected to deliver training to voyage coordinators to reinforce processes, refine processes when needed, manage relevant documentation, and work collaboratively with the BI & IT organizations to design, manage, and deliver system-based solutions where appropriate. The Coordinator will also act as vacation backup for voyage coordinators as needed. The primary internal stakeholders for this role are Marine Operations, Marine Chartering, Freight Services, Marine F&PA, and Commercial schedulers.

Responsibilities May Include

  • Owning and managing all Marine Operations system based work process, most notably IMOS transactional processes. This activity includes deeply understanding both the system and work processes, understanding process errors, and recommending permanent fixes.

  • Leading change management efforts for work process reform, including presentations, one on one meetings, and creating documentation supporting absorption of content by voyage coordinators.

  • Managing system and processing improvement projects across Marine, including design, scope, timeline, budget and vendor relations.

  • Owning transactional relationship with Hub Agents. Working with voyage coordinators and Director, Marine Operations to ensure KPI issues are addressed and service levels remain high.

  • Acting as substitute/vacation relief for voyage coordinators when needed.

  • Leading testing efforts for system upgrades, including building workplan and schedule, onboarding testers, assessing results, working system fixes with vendor, and managing implementation activities.

  • Resolving errors related to data submissions to/from external and internal system interfaces designed for Marine operational use.

  • Acting as subject matter expert resource for Marine F&PA and Freight Services (Accounting). Addressing issues and resolve through training and system design.

  • Scoping and creating data sets for Marine that drive value add opportunities.

  • Managing delivery/re-delivery process for time charter assets.

  • Working on other continuous improvement projects as required.

Position Requirements


  • Legally authorized to work in the job posting country

  • Bachelor’s degree

  • Strong systems aptitude

  • 3 or more experience in business improvement, project management, and/or change management activities

  • Strong analytical skills

  • Effective problem-solving skills


  • Strong organizational skills

  • Prior experience in Marine Operations

  • IT Business Analyst experience

  • Proficiency in Alteryx and Tableau products

  • Intermediate proficiency in Microsoft Office, including Excel and PowerPoint

  • Demonstrated ability to synthesize information into specific, measurable and actionable items

  • Experience in project management methodologies (example: PMP certification)

  • Prior experience in Continuous Improvement methodologies / Lessons Learned / Root Cause Analysis / Change Management

Company Overview

Phillips 66 is a diversified energy manufacturing and logistics company. With a portfolio of Midstream, Chemicals, Refining, and Marketing and Specialties businesses, the company processes, transports, stores and markets fuels and products globally. Phillips 66 Partners, the company’s master limited partnership, is integral to the portfolio. Headquartered in Houston, the company has 14,300 employees committed to safety and operating excellence. Phillips 66 had $58 billion of assets as of March 31, 2019. For more information, visit or follow us on Twitter @Phillips66Co.

To be considered

In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of January 20, 2020 .

Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Phillips 66 is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities

Requisition ID: 52053

Location: Texas - Houston

Job Field: Marine

Division : Commercial

Technical Req : No